22 January 2024
A regular update for providers and professionals about the changes we’re making to how we work
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Between now and March 2024 we’re making changes to the way providers interact with CQC. We’re Introducing a range of new and improved digital services to give providers a faster, easier and streamlined way to share information with us, including a new provider portal.
Our new portal will offer a better experience when submitting statutory notifications and completing some registration actions.
We’ve started inviting users of our existing portal to join the new portal and will invite all existing users by the end of February 2024. If you’ve received an invite to join the new portal, sign up now without delay.
At the moment, only those who have been invited can join the new portal. But from the start of March 2024 any provider can register on the new portal and set up their account.
Here’s what to do to get ready for these changes:
- Make sure all the contact details we hold for your organisation are correct (you’ll need to sign up to the new portal using an email address we have on record)
- Watch the introduction to our new provider portal
- As soon as you receive an invite, sign up to our new portal
- If you don’t receive an invite to the new portal, sign up as soon as you can from the start of March 2024
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